Privacy Policy

Miss Cosmos Queen India values the privacy of our users and recognizes the importance of safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information from our website and other offline sources. It applies to both current and past visitors, as well as online customers. By accessing and using our website, you are agreeing to the terms of this Privacy Policy.

misscosmosqueenindia.org is operated by Miss Cosmos Queen India.

Information We Collect

• Contact Information: We may collect your name, email address, phone number, street address, city, state, postal code, country, and IP address.
• Payment and Billing Information: When you purchase tickets or services, we may collect your billing name, address, and payment method. We do not store credit card details on our website. Credit card transactions are processed securely through our payment partner, CC Avenue.
• Information You Post: We collect any information that you share in public spaces on our website or via third-party social media platforms linked to misscosmosqueenindia.org.
• Demographic Information: This includes details such as events you are interested in, tickets you purchase, or any other information you voluntarily provide on our website. This data may also be collected through surveys.
• Other Information: We may gather details like your IP address, browser type, the duration of time spent on our website, and the pages you visit. Additionally, we may collect information about your mobile device, operating system version, or the referring website.

How We Collect Information

• Direct Collection: We gather information directly from you when you register for an event, purchase tickets, or contact us via phone or email.
• Passive Collection: We utilize tools such as Google Analytics, cookies, and web beacons to collect data on your website usage.
• Third-Party Sources: Information may also be collected from integrated third-party platforms, such as social media, which may provide us with details like your name and email address.

Use of Your Information

• To Contact You: We may use your information to reach out for confirmation of a purchase or for promotional purposes.
• To Respond to Requests: Your data may be used to confirm event or contest registrations.
• To Improve User Experience: We may use the information to tailor content to your preferences and improve our products or services.
• For Analytics: Information may be used to analyze trends, improve our website, or enhance customer satisfaction by combining data from different sources.
• For Security: We may use personal information to protect our company, customers, or the website.
• For Marketing: We may send promotional emails or information about special offers and new products, either from us or third parties. For example, purchasing a ticket may subscribe you to our newsletter.
• Transactional Communication: You may receive transactional communications such as order confirmations via email or SMS.
• As Legally Permitted: We may use your data as required by law or in accordance with this Privacy Policy.

Sharing of Information with Third Parties

• Service Providers: We may share information with third-party vendors who assist with tasks like managing online registrations, processing payments, or delivering transactional messages. Some providers may be based outside India.
• Event Organizers: Your information may be shared with event organizers to fulfill the purchase obligations. They will use your information according to their privacy policies.
• Business Partners: Information may also be shared with partners who sponsor events or manage venues. These partners will handle your data based on their privacy policies.
• Legal Compliance: If required by law or legal proceedings, we may share your information to protect our business or comply with a court order.
• Business Successors: In the event of a business transition, such as a sale, your information may be shared as part of the transaction.
• Other Reasons: If other instances of data sharing arise, you will be notified accordingly.

Email Opt-Out

If you prefer not to receive marketing emails, you can opt out by contacting us at miss.cosmos.queen@gmail.com. Please allow up to ten days for your request to be processed. Even after opting out of marketing messages, you may still receive transactional communications about your purchases.

Third-Party Sites

We may provide links to external websites. These sites have their own privacy practices, and we recommend reviewing their policies. We are not responsible for the privacy practices of third-party websites.

Grievance Officer

If you have concerns regarding our privacy policy, you may contact our Grievance Officer at miss.cosmos.queen@gmail.com.

Policy Updates

This Privacy Policy was last updated on 4th October 2024. We may modify our privacy practices over time and will post any significant changes to our policy on our website. Please review this page periodically for updates.

Jurisdiction

By visiting our website, you agree to the terms of this Privacy Policy and any disputes will be governed by Indian law.